Homeschool Video Streaming

Video Streaming

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Frequently asked questions related to the video streaming program.

General

  • What is Internet video streaming?

    Internet video streaming is a way to view videos using an Internet connection. A Beka Academy’s application allows lessons to be viewed any time by connecting to the Internet and accessing our direct video streaming technology. Video content is played by the most recent version of Adobe® Flash® Player, a cutting-edge technology that delivers smooth, top-quality, full-screen content without any buffering. These videos can also be played on Apple’s® iPad® devices.

  • Are the classes live?

    No. These are the same classes recorded and used on our DVD program and are therefore available for viewing 24 hours a day, 7 days a week. This continuous availability provides both families and students great flexibility.

  • Are the DVDs still available?

    Yes, the DVD program is still available.

  • What if we have academic questions about the lessons viewed?

    Academic advisors are available to answer academic questions by telephone 8 a.m.–4:45 p.m. CST, Monday–Friday. Contact A Beka Academy Customer Service at 1-800-874-3592.

  • Can previous video lessons be viewed?

    Yes, students may view previously completed lessons.

  • Can video lessons be viewed in any order?

    Lessons may be viewed in any order for the Independent Study program. However, lessons for the accredited program must be viewed sequentially. Under either program daily subjects (English, History, Bible etc.) can be watched in any order.

  • What grades are offered through video streaming?

    K4–12th Grade

  • Will I still receive the books as part of the tuition cost?

    The books received will vary based on whether you enroll in the Basic Materials program or the Complete Materials program. For the complete list of included materials, please click the desired grade on our Courses & Grades page.

  • Will the video streaming have the same picture quality as the DVD program?

    The picture quality will be comparable to DVD. The streaming video will be available in both small-screen and full-screen format.

  • What if we have to travel?

    If you are using a laptop with Internet access and adequate connection speed, your schooling will not be interrupted.

  • Why would I want to select video streaming instead of DVD?

    This cutting edge technology allows you to view high-quality, full-screen video instantly on your computer. Parents no longer need to keep track of DVD shipments and returning DVDs on time or be concerned with misplaced or damaged DVDs. Video streaming also reduces production, shipping, and storage costs for the three sets of DVDs.

  • Is the curriculum different than the curriculum used on the DVDs?

    No, video streaming provides the exact same content that is provided on our DVDs.

  • Is video streaming available for both the Accredited and Independent Study Programs?

    Yes, both programs are available with video streaming.

  • Will we still be able to work ahead?

    Yes, a student will be able to work ahead. For the accredited program, a student may not finish any earlier than 6 months from their begin date.

  • How much time do we have to complete the program?

    12 months.

  • Can international customers enroll with video streaming?

    Yes.

  • What happens if I decide that I want to change my enrollment from video streaming to DVD or if I start with DVD and want to change to video streaming?

    Changing enrollment from video streaming or DVD is possible. Please contact A Beka Academy Customer Service (1-800-874-3592) to request this change.

Logging In

  • How do I activate my streaming account?
    This will need to be done each year that you use streaming.

    1. Click on the Homeschool Login tab in the upper-right-hand corner then select Parent Account. Enter your A Beka Academy account number and password (Note: If this is your first time logging in, enter your A Beka Academy account number, click in the Password field, and then select the “Create a Password” link).
    2. Expand the “Video Streaming Information” section.
    3. Record your student's Username and click “Activate” under the “Status” column to create a password that he or she will remember. You can also set up a unique username as well at this point. Once activated, you can change the password and username by clicking the key icon under the “Change Password” column.
    4. Note your official begin date listed on this page. You can access the videos two weeks prior to your begin date. If you need this date changed, please contact our office.
    5. The account is now ready to view streaming lessons.
  • How do I log in to my streaming account?

    1. Click on the Homeschool Login tab in the upper-right-hand corner then select Video Lesson.
    2. Enter the student’s Username and Password. Please be sure to use a capital A and then a “0” (zero) and not the letter “O” in the username. Click the “Sign In” button to access your video streaming account.

Computer/Technical

  • What type of equipment do I need to receive Internet video streaming?

    You will need:

  • Will video streaming work with Windows, Mac OS, or Linux?

    All of the above. Any computer or tablet that can run Flash® Player is compatible. Please see the Adobe® Flash® Player system requirements.

  • Will video streaming work with an iPad®?

    While our streaming service will work on most iPads®, we have found that running iOS 8 on older iPads® (iPad® 2 and earlier) may cause a conflict with the video player resulting in a playback issue. We are hopeful that an iOS patch will be created and released in the near future to correct this issue.

  • What are the recommended system requirements?

    A Beka video streaming uses Adobe® Flash® Player. Please see the Adobe® Flash® Player system requirements.

  • How much data should I expect to use with the video streaming program?

    The data usage with the streaming program can vary greatly depending on the video quality used and the length of videos being watched. Therefore, we do not recommend streaming the A Beka Academy videos using a service that limits your data usage. Instead, we recommend watching the videos using an unlimited Wi-Fi or wired connection plan. If you do use a limited data usage plan, you would be responsible for any overage charges that may occur.

  • I am unable to view the sample videos. What should I do?

    First check here to verify that your system has the most recent version of Adobe® Flash® Player on your equipment.

    Second, make sure your computer meets the Adobe® Flash® Player system requirements

    Third, check to see whether your firewall might be blocking your connection. The easiest way to do this is to temporarily disable it; note that you should not leave it disabled permanently.

  • Who do I contact if I have technical questions?

    Contact A Beka Academy Customer Service at 1-800-874-3592.

  • Will video streaming work on a dial-up connection?

    It may be possible, but A Beka Academy does not recommend video streaming over a dial-up connection. A high-speed Internet connection will deliver the best experience for video streaming.

  • Will video streaming allow us to pause, stop, rewind, etc., like DVD?

    Yes.

  • Will there be pop-ups?

    No.

  • How many students can I enroll on video streaming?

    There are two main factors to consider: equipment and bandwidth of your Internet connection. You may enroll as many students as you have computer equipment available. Typically a high-speed Internet connection should support 2–3 students video streaming simultaneously.

  • What happens if I lose my Internet connection while my child is viewing a lesson?

    Once your Internet connection is re-established you will be able to start where the lesson was interrupted or return to the beginning of the lesson.

  • How many students can I have viewing streaming lessons at one time?

    The number of students who can view lessons on different computers at the same time is dependent upon the Internet download speed. 1 Mbps of download speed is recommended per student when viewing lessons simultaneously; please refer to the chart below. Please note that the download speed is determined by the Internet service provider, not the A Beka Academy website.

    Click here, and then click “Begin Test.”

      Students
      1 2 3 4 5 6
    6.0+ Mbps (6,000+ Kbps)
    3.0 Mbps (3,000 Kbps)
    1.5 Mbps (1,544 Kbps)
    768 Kbps
     
    Bandwidth OK for this number of students
    Should work, but will not provide optimal viewing experience
    Not recommended; playback may be low quality and/or choppy

Troubleshooting

  • I am getting a gray screen when I go to the Video Lessons login page and it is prompting me to install Adobe® Flash® Player but I have already done so. How do I bring up the login option?

    First, refresh your web browser. If the login option does not appear, then the Adobe® Flash® Player is not operating correctly on your browser. Typically, completely uninstalling Adobe® Flash® Player and reinstalling it fixes this issue. To uninstall the program, click here and follow the steps outlined. Then, reinstall Adobe® Flash® Player. Using a different web browser may also resolve the issue.

  • When I attempt to log into my streaming lessons, I get an error message stating my username/password is invalid. How do I verify what my username and password are?

    1. Go to abekaacademy.org and click on the Homeschool Login tab in the upper-right-hand corner and then select Parent Account. Enter your A Beka Academy account number and password (Note: If this is your first time logging in, enter your A Beka Academy account number, click in the Password field, and then select the “Create a Password” link).
    2. Expand the “Video Streaming Information” section.
    3. Record your student’s username and then click the key icon under the “Change Password” column. You can then view the current password and update it if you wish. Please take special note of any capitalized or lowercase letters as the password is case-sensitive.
    4. Click on the “Homeschool Login” tab in the upper-right-hand corner and then select “Video Lesson”.
    5. Enter the student’s Username and Password. Please be sure to use a capital A and then a “0” (zero) and not the letter “O” in the username. Click the “Sign In” button to access your video streaming account.
  • When I attempt to log into my streaming lessons, I get a message stating that a server error has occurred and to try again in 15 minutes. Is there a problem with the streaming?

    It is possible that there is an issue with the streaming servers. If you wish, you can contact our office to verify or if the problem persists after following the below steps. However, this error will also occur if your date and time are not correct on your computer so we do recommend ensuring that these settings are correct first.

    Another cause of this error message when logging into your student’s streaming account is that the security certificates on your computer may not be up-to-date. If that is the case, your computer will block our streaming servers and generate this error. If you are running Windows Vista® or Windows 7®, you can update your computer here. Note that since Microsoft® no longer supports automatic security certificate updates for computers running Windows XP®, you would need to manually update these settings using Microsoft’s® link at http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe (this link should only be used if you are running Windows XP®). Microsoft’s® article on this can be found at http://support.microsoft.com/kb/931125

  • Why do I sometimes get a spinning circle when I push the “Watch Lesson” button?

    Your computer may not be able to start a streaming session with the server. Normally, just pressing “Watch Lesson” again resolves the issue.

  • Why do the lessons sometimes stop and I get a spinning circle or a message that says my lessons cannot sustain playback?

    The most common cause of this issue is that your download speed is too low to support the video streaming. 1 Mbps of download speed is needed per student when viewing lessons simultaneously; please refer to the chart below. Please note that the download speed is determined by your Internet service provider, not the A Beka Academy website.

    To fix this issue, first lower the quality of the video you are watching as that will use less download speed. However, if you still experience buffering, you would want to test your download speed by clicking here and then clicking the “Begin Test” option. If it is low, you will need to contact your Internet service provider to have it increased.

    If your download speed is sufficient, then we recommend connecting your computer directly to your modem through a wired or LAN connection. If the lessons play fine through this wired connection, then the buffering is due to an issue with your wireless router or wireless card. Resetting the wireless router may help.

    Another cause of this issue is having computers connected to the Internet that are downloading updates, files, or programs. Also, if the computer being used to stream the A Beka Academy videos is simultaneously running virus scans, the buffering may occur.

      Students
      1 2 3 4 5 6
    6.0+ Mbps (6,000+ Kbps)
    3.0 Mbps (3,000 Kbps)
    1.5 Mbps (1,544 Kbps)
    768 Kbps
     
    Bandwidth OK for this number of students
    Should work, but will not provide optimal viewing experience
    Not recommended; playback may be low quality and/or choppy

  • Why is the video/audio distorting or is out of sync?

    If the video or audio is distorting for only a few classes, please contact A Beka Academy Customer Service at 1-800-874-3592 so we can verify if there is an issue with those class videos. However, if this problem is occurring for most or all of your classes, then first lower the quality of the video you are watching as that will minimize the amount of computer resources necessary to process the video.

    Second, check here to verify that your system has the most recent version of Adobe® Flash® Player on your equipment. You may also want to completely uninstall Adobe® Flash® Player and reinstall it as it may not be correctly processing videos. To uninstall the program, click here and follow the steps outlined. Then, reinstall Adobe® Flash® Player.

    Next, make sure your computer meets the Adobe® Flash® Player system requirements.

    Also, if the computer being used to stream the A Beka Academy videos is simultaneously running virus scans or is downloading updates, files, or programs, then distortion may occur.

  • Why do the lessons sometimes stop while I am watching them and a message appears saying a server error has occurred? Is there a problem with the streaming?

    It is possible that there is an issue with the streaming servers. If you wish, you can contact our office to verify or if the problem persists after following the below steps. However, the most common cause of this issue is that the cache on your web browser needs to be cleared.

    Also, if the signal between your Internet service provider and your computer drops, even for a split second, it will cause this error message to occur. We recommend connecting your computer directly to your modem through a wired or LAN connection and attempting to watch the lessons again. If the lessons play fine through this wired connection, then the error message is due to an issue with your wireless router or wireless card. Resetting the wireless router may help. You may also want to speak with your Internet service provider to verify whether they are having any issues with their system.

Account Administration

  • What is my student’s username?

    A username is sent to each student in the A Beka Academy welcome/information letter. You may also access all of your students’ usernames by expanding the “Video Streaming Information” section on your Account Information page once you sign into your Parent Account. You can change this username by clicking the key icon under the “Change Password” column.

  • What is my student’s password for streaming? Can I change this password?

    Once your application is processed, expand the “Video Streaming Information” section on your Account Information page once you sign into your Parent Account to activate or change your student’s streaming password.

  • Can I keep track of what videos my student has watched?

    Yes. Expand the “Video Streaming Information” section on your Account Information page once you sign into your Parent Account and click the icon under the “Streaming Stats” column to view your student’s streaming stats. Overall progress is listed by subject. Click on the “View Details” link for more information.

Pricing

  • Is there a difference in cost?

    Video streaming is less than the DVD programs. K4 and K5 are $50 less. Grades 1–6 are $100 less. Grades 7–12 are $150 less. Please see our Video Financial Info page for more details.

  • Is the payment plan available with video streaming?

    Yes, a payment plan is available with video streaming. Please see our Video Financial Info page for more details.