Frequently asked questions related to accounts, statements, and payments.
They are separate accounts.
No, but we do offer a payment plan for the video programs.
Yes, statements will print the 10th of each month. The amount due on the statement will be due by the 1st of the following month and will be late after the 10th of the month. A $20 late fee will be assessed for payments arriving after the 10th.
Yes, we can set up your account to charge you automatically each month. Cards will typically be charged the first business day of the month. Please be aware however, that only the amount of the monthly payment will be charged. If you have other charges during the month, these will not be charged automatically with the monthly payment.
If a payment is late, all video shipments or video streaming will be stopped. In addition, no work for the Accredited Program will be graded.
If circumstances require you to cancel the program, please contact our office immediately. You are responsible for the cost of the program until the time you contact our office and receive a confirmation number verifying your cancellation. Cancellation costs are based upon the time enrolled in the program up to 90 days, not the amount of videos received or work completed.
A Beka Academy offers a 30-day money-back guarantee on full grade enrollments. If you are not completely satisfied, return all books in new, unused condition for a full refund. (Customers in the contiguous U.S. or Canada may request pre-paid shipping labels to return books via UPS.)